Thousands of Razer customers order and shipping details exposed on the web


UPDATED on Sept 11th, 2020 with a comment from the corporate.

Uncovered info entails plump title, email, phone number, buyer internal ID, pronounce number, pronounce particulars, billing and shipping address.

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Razer, Inc. is a world gaming hardware manufacturing company, esports and financial companies provider.

The particular different of affected clients is but to be assessed as at the beginning it used to be portion of a huge log chunk saved on an organization’s Elasticsearch cluster misconfigured for public fetch entry to since August 18th, 2020 and listed by public search engines. Per the different of the emails uncovered, I would estimate the total different of affected clients to be spherical 100K.

I in point of truth appreciate without lengthen notified the corporate by map of their toughen channel on the exposure, nonetheless my message by no map reached appropriate of us throughout the corporate and used to be processed by non-technical toughen managers for extra than 3 weeks till the occasion used to be secured from public fetch entry to.

UPDATE from the corporate:

We had been made conscious by Mr. Volodymyr of a server misconfiguration that potentially uncovered pronounce particulars, buyer and shipping info. No other sensitive info equivalent to credit rating card numbers or passwords used to be uncovered. 

The server misconfiguration has been mounted on 9 Sept, previous to the lapse being made public. 

We must thank you, sincerely apologize for the lapse and appreciate taken all mandatory steps to repair the problem moreover to habits a thorough assessment of our IT security and methods. We remain committed to be obvious the digital safety and security of all our clients. 

Dangers of uncovered info

The patron info shall be outmoded by criminals to begin centered phishing assaults wherein the scammer poses as Razer or a associated company. Prospects desires to be looking for phishing makes an are trying despatched to their phone or email address. Malicious emails or messages would possibly possibly support victims to click on hyperlinks to false login pages or download malware onto their instrument.

Razer clients shall be at likelihood of fraud and centered phishing assaults perpetrated by criminals who would possibly possibly appreciate accessed the guidelines.

How and why we learned this exposure

Our intention is to assist to offer protection to info on the Web by figuring out info leaks and following accountable disclosure policies. Our mission is to invent the cyber world safer by instructing companies and communities worldwide.

Our intensive cybersecurity info lends itself properly to looking out for to search out and analyzing info leaks. Our due diligence demands that we invent every are trying to call who’s accountable and negate them as snappy as doable.

Our hope is to gash anxiety to end users whose info used to be uncovered. We take steps to search out out what every database contained, for the device long it used to be uncovered, and what threats to end users would possibly possibly arise in consequence. Our findings are compiled into reports appreciate this one to enhance consciousness and curb misuse of non-public info by malicious parties.

Printed By


Volodymyr “Bob” Diachenko

Self sustaining Cyber Security Book, Incident Response and Communications, Owner at


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