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Atlassian ends support for all server products

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As an Atlassian buyer, you’re a mandatory member of our community. A couple of of you are going to were with us for greater than a decade, and as your wants maintain evolved, so maintain we. On the present time, the bulk of you are going to also very successfully be already benefitting from the advantages of cloud, love streamlined administration, instantaneous scalability, and faster time to price. In fact, greater than 90 percent of you originate with Atlassian cloud merchandise, with more server customers making the swap each day.

From staying sooner than basically the most up-to-date regulatory and security requirements to rising our ecosystem with a new trend platform and introducing flexible plans, we’ve continuously invested in our cloud tools in say that your groups can work flexibly and innovate swiftly.

We’ve furthermore taken our cloud offerings to the following stage by constructing a latest, intuitive, and unified skills across all our merchandise to rework how your groups collaborate. We’re leveraging automation and machine finding out to lower the time spent on repetitive duties and making improvements to our integrations to energy seamless workflows across your groups. 

Nonetheless, by technique of our mission of unleashing the doable of every team – alongside side yours – you potentially can like us to switch faster and proceed even extra. In response, we are asserting adjustments to our server and Data Center offerings in advise to sharpen our level of interest as a cloud-first firm. Whereas these adjustments are in service of your organization’s long-time-frame success, we all know the transition will possible be laborious for some of you. So in the spirit of “launch firm, no B.S.”, I’m sharing all the pieces or not it is a need to to know about these adjustments and the enhance we can give you alongside the procedure.

Upcoming adjustments to our server merchandise

On February 2, 2021 Pacific Time (PT), the following adjustments will proceed into waste:

On February 2, 2024 PT, the following trade will proceed into waste:

  • Waste enhance for all server merchandise: This implies that enhance and malicious program fixes will now not be accessible for your server merchandise.

To facilitate a cozy transition, we can provide three years of enhance and repairs for your server merchandise and provide loyalty discounts for eligible customers to boost to our cloud or Data Center merchandise at a lower value. For those ready to explore cloud, we’ve constructed the Atlassian Migration Program (AMP) which will give you step-by-step guides, free migration tools, a dedicated migration enhance team, and a free cloud migration trial for the dimensions of your closing server repairs as much as 12 months.

You might presumably well be taught more about these adjustments, overview a detailed timeline, explore alternatives for upgrading existing server licenses, be taught about implications for your server apps, and much more right here.

Augmenting our Data Center merchandise

Even with three years to put together for these adjustments, we keep in mind the truth that not every buyer will possible be ready to place the swap from our server merchandise to our cloud merchandise. And, some of you are going to maintain change requirements that can also discontinue you from ever operating in the cloud.

For these customers, we’ll continue to present our strong self-managed endeavor model, Atlassian Data Center. This might occasionally consist of new capabilities and integrations that place it less complicated to use our cloud and Data Center merchandise together, love unifying the admin skills for areas corresponding to particular person management.

We’re furthermore strengthening Atlassian Data Center by making some of our most highly tremendous apps accessible natively and offering Precedence Beef up with Data Center subscriptions for most particular person tiers. To enhance this continued innovation, we can update the price of Data Center subscriptions on February 2, 2021 PT.

Your toddle to cloud is accurate that: a toddle. A couple of of you are going to also be ready to switch swiftly, and for others, this will put off longer. Either procedure, the time and vitality you make investments in transitioning to cloud pays dividends in several ways.

No topic where you are going to also very successfully be for your toddle, we can live by your facet every step of the procedure. Right here’s what we suggest you blueprint next:

  1. Discover about these adjustments and your alternatives: Catch a timeline of adjustments, answers to your total questions, and suggested next steps on our web plan.
  2. Reflect for your course: There are many paths, and you are going to maintain time to overview your alternatives. Learn more referring to the migration assignment right here.
  3. Query for relief: In advise for you enhance alongside the procedure, please don’t hesitate to reach out to our enhance team or search recordsdata from the Atlassian Crew.

I keep in mind the truth that these adjustments can also surely feel daunting, and they may be able to also furthermore be disruptive to your change. Whether or not you to prefer our cloud or Atlassian Data Center alternatives, I are attempting to yell you that our groups at Atlassian and our community of Solutions Companions are right here to relief you to cessation a a hit migration and lay the groundwork for a promising new future. 

I are attempting to internal explore asserting thanks to the practically 175,000 buyer organizations that place their have faith in us each and every and each day. I furthermore are attempting to provide a particular convey-out to those of you who maintain labored with Atlassian for greater than a decade. We treasure your continued enhance, and we are committed to your success.


For our shareholders, we can section extra facts in our Q1’21 shareholder letter on October 29, 2020 PT about how we can enhance customers via these adjustments to our server and Data Center merchandise, and relief customers migrate to cloud.

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