What’s the Difference Between WhatsApp and WhatsApp Business?

WHATSAPP BUSINESS

WhatsApp is obviously familiar to you, but did you know it also offers a business version?

On the phone, screens are the WhatsApp Business logo and the WhatsApp logo.

Since its inception in 2009, WhatsApp has grown in popularity significantly. It’s one of the most well-known apps in the world, with billions of active users worldwide.

WhatsApp’s normal edition is a handy tool for communicating with friends and family. If you own a business, WhatsApp Business is an excellent platform for cultivating business relationships with your clients.

 

So, how do WhatsApp and WhatsApp Business differ?

Because of WhatsApp’s popularity and simplicity, more small businesses are utilizing it to interact with clients. Since WhatsApp was created for personal usage, it became clear that a business-oriented solution was required, prompting the establishment of WhatsApp Business.

If you own a small business, you might want to think about using WhatsApp for it.

WhatsApp Business allows you to establish a profile that is exclusive to your company’s products and services. WhatsApp Business has more functionality than standard WhatsApp, which just allows you to have a profile photo, name, and description.

WHATSAPP BUSINESS

Here Are Some Features of WhatsApp Business That You Won’t Find in The Main App:

  • Business categories
  • Hours of operation
  • Address for business.
  • A hyperlink to your site.
  • Your collection.

WhatsApp for Business Messaging

It is critical for you to have a healthy relationship with your consumers as a business owner. WhatsApp Business includes a few more messaging tools to assist you in communicating with your customers.

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The following messaging features are included in the solution:

  • The ability to send a greeting message o
  • Quick responses
  • It is possible to leave an away message.

WHATSAPP BUSINESS

Below is a quick description of each of these features.

1.Label

Being well-organized is critical for any company that wants to flourish in the long run. WhatsApp Business’s labels function aids in the organization of your account. For each chat, you can set different labels as well as different colors. This will assist you in tracking orders, generating leads, and managing your WhatsApp Business account.

2. Messages of Greeting

You can establish automatic greeting messages in the WhatsApp Business app. When someone sends you a text for the first time on your WhatsApp Business account, or after 14 days of inactivity, they will receive a greeting text that you can create.

3. Quick Answers

You may receive inquiries from new customers as a business owner. You’ll also have to respond to and send messages to WhatsApp numbers that haven’t been stored.

Your new consumers may ask you questions that you have already answered. WhatsApp Business has a feature called Quick responses that helps you avoid feeling like you’re repeating yourself. To begin, go to Settings > Quick responses. You’ll be able to answer some frequently asked questions once you’ve set everything up.

4. Messages from Away

If you are unavailable, you can leave messages for your customers stating that you will contact them when you return. To use this option, go to WhatsApp Business’s Away message feature and turn it on. Then, during your unavailability, set the automated messages that your customers will get.

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You may use three capabilities in WhatsApp Business to reach out to additional consumers. These features make it easy for potential clients to contact you after viewing an advertisement or learning about your company on social media.

  1. For Facebook advertisements, WhatsApp Business is available.
  2. Facebook and Instagram now have a WhatsApp Business tool.
  3. A page for WhatsApp Business short links

Some More features Are:

  • By establishing Facebook ads that lead to WhatsApp, you can advertise on the platform.
  • Add WhatsApp to your Facebook or Instagram business page or profile.
  • Sharing the link to your WhatsApp Business messaging.

WHATSAPP BUSINESS APP

WhatsApp Business: A Revolutionary Approach to Managing Your Business and Customers

You’ll need to better manage your consumers as your small business expands. Communication is essential, but you can’t expect to be on duty every day for 24 hours.

WhatsApp Business provides a solution for swiftly responding to frequently requested inquiries and improving relationships.

If you’ve used WhatsApp before, the business version shouldn’t be too difficult to adapt to. Why not get started now that you know how to utilize it?

 

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